Store Policies

Payment: 

I accept checks, Master Card, Visa credit cards, and cash.  Credit cards can be used via a PayPal invoice which I will send to your email address if you choose that route.  Checks incur a seven business day delay.

Returns: 30 days money back

When you purchase my work, and you are not completely satisfied, I will refund your money, less shipping and handling, when returned in unused condition within 30 days of purchase.

This promise applies to the original purchaser of this item.  Purchaser must make contact and obtain return authorization before returning item.  Returns must be shipped prepaid, insured for purchase price, packaged with all the original packing materials, and be received in brand new condition.

Custom Ordering

On occasion I may work with a client to produce a custom design.   Before we begin to discuss your custom design you should consider the following points.

  1. Dimensions such as length, width, and height.
  2. Wood type such as oak, cherry, walnut or perhaps an exotic domestic wood.
  3. Finish such as glossy or satin.
  4. Budget.
  5. Do you have any sketches of your desired design?

I require a nonrefundable $150 design deposit to initiate drawings of your custom piece. The deposit will be credited to your order.

Once we have arrived at a consensus of your specifications I will send you a proposal for your project.  If you choose to proceed you will return a signed copy of the proposal and a deposit.  Once your payment is received your project will be placed into my schedule.  

If I am delivering the completed project the balance is due when delivered.  If your project is to be shipped the balance is due before item is shipped.

 

Shipping

Shipping via common carrier can be arranged from my shop in S.E. Wisconsin. All shipments are fully insured.  I will ship only to the US.  The customer pays actual cost of packaging, shipping and Insurance.

In some cases I may offer delivery in my own vehicle for a reasonable cost.

Disclaimer

I (the seller) accept absolutely no responsibility for any or all consequences or losses caused by or through the use or misuse of any item(s) sold through my website and/or other sales to the purchaser and/or his agent(s). The safety of this and all item(s) and their compliance with all local, state and federal codes is the sole responsibility of the purchaser.

Care Instructions for Waterborne Finishes

Dust/clean with damp cloth followed by dry cloth.  Furniture cleaners and waxes are not required.

What If Something Goes Wrong?

I have great pride in the work that is made by my hands and my mind. But I remain human with the capability to fail to anticipate all possible problems and design for their control. In the event that such an incident develops I ask that you contact me so we can discuss an amiable solution.